Privacy Policy

SMS disclaimer

SMS messages are sent by Jo Marketing 11 LLC. Jo Marketing 11 LLC schedules free consultations and estimates for homeowners with the specific Florida home-improvement company their inquiry was submitted to. We send Customer Care and Account Notification messages, and, where you've separately opted in, marketing messages about relevant offers. When you consent to receive messaging from Jo Marketing 11 LLC, you are providing that consent only to Jo Marketing 11 LLC — not to any third party. By opting into messaging from Jo Marketing 11 LLC regarding customer support and marketing messages, you understand that our message frequency may vary, you may reach out to Jo@jomarketing11.com with any questions, message and data rates may apply, and you can reply "STOP" at any time to opt out of messaging from Jo Marketing 11 LLC, or "HELP" for more information. Your SMS opt-in data will never be shared or sold to third parties.

1. Introduction

Jo Marketing 11 LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website, submit a form, or use our services. Please read this Privacy Policy carefully.

2. Information we collect

Personal data. We collect contact and business information you submit through this website — such as your name, company, email address, phone number, and message — to respond to inquiries, qualify appointment requests, and communicate about our services.

Usage data. We automatically collect information about your visit to our website, including your IP address, browser type, access times, and pages viewed.

Cookies and tracking technologies. We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information, as described further below.

3. SMS and text messaging communications

If you submit a phone number and check the corresponding consent box on our SMS sign-up form, you agree to receive SMS text messages (and, where disclosed, AI-powered voice calls) from Jo Marketing 11 LLC for the purposes described at the point of opt-in — such as customer care, account notifications, and, where separately opted into, marketing offers. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or request help by replying HELP, to any message you receive. No mobile opt-in information, including phone numbers or consent records, is shared or sold to any third party for their own marketing or promotional purposes.

4. How we use information

We use the information we collect to:

• Provide, operate, and maintain this website and our services;
• Respond to inquiries, and qualify and confirm appointment requests submitted through this website;
• Send the Customer Care, Account Notification, and marketing SMS messages you have consented to receive;
• Conduct marketing outreach permitted by law, and improve and personalize our website and services; and
• Communicate with you, including providing customer support.

5. How we share information

We do not sell, rent, share, or disclose your personal information — including any SMS opt-in data, consent records, or phone numbers — to any third party for their own marketing or promotional purposes. Information you provide is collected and used solely by Jo Marketing 11 LLC to operate this website, respond to your inquiry, and provide our services.

6. Cookies and analytics

This website uses Google Analytics to understand how visitors use the site. Google Analytics sets cookies and collects standard usage data such as pages viewed, approximate location, and device type to help us improve the experience. This data is not used to personally identify you, and you can block these cookies through your browser settings.

7. Data security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your privacy choices and rights

Depending on where you live, you may have the right to request access to, correction of, restriction of, or deletion of your personal information, to object to certain processing, to data portability, and to opt out of certain uses of it. To exercise any of these rights, or to opt out of future marketing contact from Jo Marketing 11 LLC, email us at Jo@jomarketing11.com. We honor opt-out and suppression requests: once you opt out, we add your contact information to our internal suppression list and stop marketing outreach to you.

9. California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under the CCPA, including the right to know what personal data is being collected about you, know whether your personal data is sold or disclosed and to whom, access your personal data, request deletion of your personal data, opt out of the sale of your personal data, and not be discriminated against for exercising your privacy rights. To exercise your CCPA rights, contact us at Jo@jomarketing11.com. We will respond within the timeframe required by law.

10. Not a consumer reporting agency

Jo Marketing 11 LLC is not a consumer reporting agency, and no information we hold or provide is a "consumer report" under the Fair Credit Reporting Act (FCRA). Information from Jo Marketing 11 LLC may not be used to determine eligibility for credit, insurance, employment, housing, or any other purpose covered by the FCRA.

11. Changes to this policy

We may update this Privacy Policy from time to time; the effective date above reflects the latest revision. We will notify you of material changes by posting the updated policy on this page.

12. Contact us

Questions and privacy requests can be sent to:

Jo Marketing 11 LLC
Jo@jomarketing11.com