Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by Jo Marketing 11 LLC ("we," "our," or "us"). By accessing or using this website or our services, you agree to be bound by these Terms.

2. Use of this website

You agree to use this website for lawful business purposes and not to interfere with the operation, security, or integrity of the site or any servers or networks connected to it.

3. Services and SMS/text messaging disclosure

Jo Marketing 11 LLC provides appointment-scheduling and customer-communication services ("Services"). When you submit an inquiry through this website, we schedule and confirm your appointment or consultation with the specific home-improvement company your inquiry was submitted to, and send you related updates on that company's behalf. Specific service terms are governed by the applicable written agreement between Jo Marketing 11 LLC and that company. We reserve the right to modify or discontinue any part of the Services at any time.

If you opt in to receive text messages from us, you may receive (1) Customer Care and Account Notification messages about your inquiry and appointment, and (2), where you've separately opted in, marketing messages about relevant offers. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or request help by replying HELP. See our Privacy Policy for more information about how we handle your information.

4. Acceptable use

You agree to use our Services in compliance with all applicable laws and regulations. You must not use the Services for any unlawful purpose, or interfere with or disrupt the Services or the servers or networks connected to them.

5. Fees and payment

Where applicable, you agree to pay all fees for the Services as outlined in your service agreement. Fees are non-refundable except as required by law.

6. Intellectual property

We own all right, title, and interest in and to the Services, including all associated intellectual property rights. Where we grant account or platform access, that access is a limited, non-exclusive, non-transferable, and revocable license to use the Services for your internal business purposes only.

7. Confidentiality

Each party agrees to maintain the confidentiality of any non-public business, technical, or financial information disclosed by the other party in connection with the Services.

8. Privacy

Your use of this website and the Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

9. Permitted use of data; FCRA restrictions

Jo Marketing 11 LLC is not a consumer reporting agency. Nothing provided by Jo Marketing 11 LLC — including appointments, inquiry information, or any related data — is a "consumer report" as defined by the Fair Credit Reporting Act (FCRA), and none of it may be used, in whole or in part, to determine a consumer's eligibility for credit, insurance, employment, housing or tenant screening, or for any other purpose that would require compliance with the FCRA.

Clients receiving information from Jo Marketing 11 LLC agree to use it only for the agreed appointment and marketing purposes, to comply with all applicable federal, state, and local laws — including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and applicable state privacy laws — to maintain reasonable security measures protecting that information, and to honor consumer opt-out and suppression requests.

10. Limitation of liability

To the maximum extent permitted by law, Jo Marketing 11 LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, use, or goodwill, arising from your use of or inability to use the Services, unauthorized access to our servers or the information stored on them, or any interruption or cessation of transmission to or from the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Jo Marketing 11 LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or connected with your access to or use of the Services or your violation of these Terms.

12. Termination

We may terminate or suspend your access to the Services at our sole discretion, without prior notice or liability, including if you breach these Terms. Upon termination, your right to use the Services immediately ceases.

13. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

14. Links to other websites

This website may contain links to third-party websites or services that are not owned or controlled by Jo Marketing 11 LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and privacy policies of any third-party website you visit.

15. Dispute resolution

Any dispute arising out of or in connection with these Terms or the Services shall be resolved through binding arbitration in Delaware, in accordance with the rules of the American Arbitration Association.

16. Changes to these terms

We may modify or replace these Terms at any time, at our sole discretion. If a change is material, we will provide at least 30 days' notice before the new Terms take effect. What constitutes a material change will be determined at our sole discretion.

17. Contact

Jo Marketing 11 LLC
Jo@jomarketing11.com